FAQ: How To Quit Planet Fitness?

How do I cancel my membership to Planet Fitness?

You can fill out a cancellation form at the front desk of your home club, or send a letter (preferably via certified mail) to your club requesting cancellation. Memberships can’t, unfortunately, be cancelled by email or phone.

Is there a fee to cancel Planet Fitness?

The cancelation fee depends on the membership you have. Those that have a 12-month commitment and haven’t finished their first year will have to pay $58. On the other hand, there is no cancelation fee for those who have been a member for more than a year or those who signed up for a no-commitment membership.

How long does it take to cancel Planet Fitness membership?

Having to give 30 days notice and fees for early cancellation are common with gyms. In fact, if you don’t cancel your membership correctly, you may have to pay your contract out in total.

Can I freeze my Planet Fitness membership?

Under membership freeze under the membership agreement, it states: Your membership can be frozen for verified medical reasons only at the time of illness, injury, or medical condition. Your fries will be limited to the time indicated as necessary by your physician up to a maximum of 3 months.

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Why did Planet Fitness charge me $40?

The $40 fee that you pay mid-way through your membership is your annual fee which goes towards new equipment and repairs!

Why can’t I cancel my Planet Fitness membership online?

To cancel a Planet Fitness membership, you need to visit your gym in person or write a postal letter. Planet Fitness doesn’t allow you to cancel your membership by phone or online. Your membership might already be on hold due to pandemic restrictions, and you may be able to get a three-month hold for medical reasons.

Is Planet Fitness still charging me?

They will respond to your inquiry as soon as possible. For all locations that are currently closed, we have proactively frozen all memberships on your behalf. You will not be charged any fees until your club reopens. How do I transfer my membership to a different Planet Fitness club?

What happens if you don’t pay Planet Fitness?

If you have an outstanding balance you will have to pay that first. It has to be cancelled at your home gym. If you have the black card you may have to pay a buyout fee for the 12 month contract, depending when you signed up for your membership. If you have the white card it is free to cancel.

Can I still go to Planet Fitness If I owe money?

As long as you go as someone’s guest, don’t mention you have your own membership/ owe money, and aren’t known to the staff, no one will know and say you aren’t allowed in.

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Why is it so hard to cancel gym memberships?

“ Gym memberships are notoriously hard to quit because most gym clubs do not want to allow the member to cancel their contract once they realize the hard work and commitment involved in becoming fit,” says attorney, David Reischer, Esq. “It’s important to read the entire contract before signing.”

How do I get a refund from Planet Fitness?

Planet Fitness will respond to your inquiry as soon as they can via the email address provided. You can ask for a refund for an unwarranted charge by calling Planet Fitness ‘ customer service department. The phone line is available 24 hours a day, 7 days a week.

How do I write a cancellation letter for Planet Fitness?

Cancel Planet Fitness by mail: Write a gym membership cancellation letter

  1. Write a letter stating your request to cancel the membership.
  2. Include the following information: Your full name. Date of birth. Email address. Address. Phone number.
  3. Sign the letter.
  4. Send the letter by certified mail to your gym’s address.

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